Privacy Policy
This policy explains what personal information PromotionHours collects through this website, why we collect it, how we protect it and the rights you have over it.
Who we are
PromotionHours is a digital marketing agency providing services to licensed iGaming operators and their partners. For the purposes of applicable data protection law, PromotionHours is the controller of personal data collected through this website.
Information we collect
We collect information you submit directly through our contact form: your name, work email, company or brand name, website, role, business type, target markets, current marketing channels, services of interest, budget range, optional FTD range, your message, preferred contact method and your consent confirmation.
We also collect limited technical information generated by your visit, such as browser type, device type, approximate region and pages viewed, where analytics is enabled and consent has been given.
How we use your information
We use inquiry data to respond to your request, assess whether our services fit your business, prepare proposals, and maintain a record of commercial communications. We use technical data to understand site performance and improve content. We do not sell personal data, and we do not add enquirers to marketing lists without a separate opt-in.
Legal bases
Where the GDPR or UK GDPR applies, we rely on legitimate interests for responding to business inquiries and operating the website, consent for non-essential cookies and analytics, and contract necessity where we are preparing or performing an engagement.
Sharing and processors
We share data only with service providers that help us operate the website and manage inquiries, such as hosting, analytics and email providers, and only to the extent required. We may disclose information where legally required or to establish or defend legal claims.
International transfers
Our service providers may process data outside your country. Where required, transfers rely on appropriate safeguards such as standard contractual clauses.
Retention
Inquiry records are retained for as long as needed to assess and manage the relationship, and for a reasonable period afterwards for legitimate business records. Analytics data is retained according to the configuration of the analytics provider.
Your rights
Depending on your jurisdiction you may request access to, correction of, or deletion of your personal data, object to or restrict processing, or request portability. To exercise a right, contact us using the details on our contact page. You may also complain to your local supervisory authority.
Security
We apply appropriate technical and organisational measures to protect personal data, including access controls and encrypted transport. No method of transmission or storage is completely secure.
Age restriction
This website and our services are intended for business audiences aged 18 or over. We do not knowingly collect information from anyone under 18.
Changes and contact
We may update this policy as our services or legal obligations change. The revision date above indicates the current version. Questions about this policy can be sent to the contact address published on our contact page.
Last updated: 30 October 2026. Contact: hello@promotionhours.com.